This Cookie Policy explains what cookies are, how EliteWorks uses them, and how you can manage your preferences. We believe in total transparency, especially when it comes to your data.
1. What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide secure logins, and provide anonymized analytical information to the website owners.
2. How We Use Cookies
EliteWorks uses cookies strictly for functional, security, and analytical purposes. We do not use invasive third-party marketing cookies to track you across the internet. Our cookies fall into the following categories:
Strictly Necessary Cookies
These cookies are essential for the EliteWorks platform to function. You cannot opt out of these as the dashboard will break.
- Authentication (Clerk): We use secure cookies to keep you logged into your dashboard and prevent unauthorized access to your documents.
- Payments (Stripe): Stripe uses cookies to securely process your payments and prevent fraudulent transactions.
- Security: Cookies that help us detect malicious activity or fraud or abuse of our credit system.
Analytics and Performance Cookies
We use product analytics tools (such as PostHog) to understand how users interact with our platform.
- These cookies track anonymized metrics like button clicks, page views, and error rates.
- This data helps us fix bugs and improve the UI.
- This data is never linked to the actual content of the documents you upload.
3. Third-Party Services
While using EliteWorks, you may encounter cookies from our trusted infrastructure partners:
- Stripe: For processing check/word credit purchases.
- Clerk: For handling sign-ups and authentication securely.
These partners are bound by strict data privacy agreements and applicable data-protection regulations.
4. How to Manage Your Cookies
When you first visit EliteWorks, a consent banner lets you Accept or Reject non-essential analytics cookies. Analytics are only enabled if you accept; if you reject, no analytics cookies are set and no analytics tracking occurs. Strictly necessary cookies are always active because the platform cannot function without them.
You can also set or amend your web browser controls to accept or refuse cookies. If you reject cookies entirely, you may still browse public pages, but access to the secure Dashboard (uploading files, checking reports) will be restricted, as session cookies are required for authorization.
To learn how to manage cookies on popular browsers, please visit the help pages of Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge.
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our tech stack or legal requirements. We encourage you to review this page periodically for the latest information.